The “Single Pane of Glass” Lie MSPs Keep Buying

On this episode of the[STACK], recorded live at ChannelCon in San Diego, Dan Tomaszewski sits down with Carlson Choi, Chief Operating Officer at Slide, to unpack why "single pane of glass" has become one of the most overused (and misunderstood) phrases in the MSP world — and what true integration actually looks like. They dig into the real cost of disconnected tools, how AI is changing the game for MSPs, and how Slide is applying that thinking to disaster recovery and backup.